Authenticity of reviews
Real Customers - Real Reviews
Reviews on our website can only be submitted by customers with a registered user account and only for products that they have actually purchased from us. The evaluation function is therefore only activated after a purchase has been made.
Optional filter measures when submitting reviews:
- Before the first review can be submitted, the customer must link the email address stored for the account with a mobile phone number and verify this using SMS identification.
- In addition, only customers who have spent at least 5€ on our platform in the past 12 months can leave a review.
- Double ratings for one and the same product are technically not possible with us. A user account can only rate a purchased product once, even if it has been ordered several times.